Privacy policy.
This privacy policy ("policy") will help you understand how The Kindful Counsellor ("us", "we", "our") uses and protects the data you provide to us when you visit and use our website ("website", "service").
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Data We Collect
It is important that you understand that there are risks associated with use of the internet and you should take all appropriate steps to protect your information. You can contact us by telephone or post if you have concerns about making contact via the internet.
When you visit the website, we may collect the following data:
• Your IP address.
• Your contact information and email address.
• Other information such as interests and preferences.
• Data profile regarding your online behaviour on our website.
Why We Collect Your Data
We are collecting your data for several reasons:
Personal information that we collect and hold is information that is reasonably necessary for the proper performance of our functions and activities in providing professional counselling services. This can include:
• To better understand your needs.
• To improve our services and products.
• To contact you to fill out surveys and participate in other types of market research.
• To customise our website according to your online behaviour and personal preferences
Safeguarding and Securing the Data
The Kindful Counsellor is committed to securing your data and keeping it confidential. The Kindful Counsellor has done all in its power to prevent data theft, unauthorised access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
We may disclose your information (including producing documents) to another person, entity, authority or government body if:
we are required to do so by an Australian law;
we are ordered to do so by a court/tribunal order; and/or
there is an immediate or imminent risk of serious harm to you, an identified third party and/or the general public.
you have disclosed to us that you or another person has engaged in, or is planning to engage in, suspected unlawful activity or serious misconduct.
Where a permitted general or health situation exemption applies under the Federal Privacy Act 1988
Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behaviour (analyse web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customise our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information via a subscription prompt.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
The Kindful Counsellor will not lease, sell or distribute your personal information to any third parties, unless we have your permission. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
Further Information
If you have any questions about privacy-related issues, please contact the Privacy Officer.
For further information about privacy, the protection of privacy and credit reporting can also be found on visit to the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.